Frequently Asked Questions


How Will I Get the Products Delivery?

You’ll receive the files instantly once your payment is completed. After payment, you’ll receive an email containing download links and any additional bonuses.

How Many Sites Can I Use Themes, Plugins & Templates On?

You can use our themes, plugins, and templates on as many sites as you like, as often as you like. There are no limitations on the number of sites you can use them on.

Do You Provide Updates to Products?

Yes, we regularly update all our products to ensure they stay current and functional. As long as you have an active subscription, you will have access to these updates.

How Many Items Can I Download Per Day?

We operate under a fair use policy that allows you to download:

  • 20 items per day with a 3-month Membership
  • 35 items per day with a 1-year Membership
  • 50 items per day with a Lifetime Membership
    Please note that this policy helps us maintain the quality and integrity of our service while ensuring fair access for all users.
What Payment Methods Do You Accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. If you encounter any issues with payment, please contact our support team for assistance.

Can I Cancel My Subscription Anytime?

Yes, you can cancel your subscription at any time. There are no long-term commitments, and you have the flexibility to manage your subscription according to your needs. Simply visit your account settings to cancel or modify your subscription.

Are Your Products Compatible with WordPress?

Yes, all our products are compatible with WordPress. We ensure compatibility with the latest versions of WordPress to provide a seamless experience for our users.

Do You Offer Support for Your Products?

Yes, we provide support for our products to help you resolve any issues or answer questions you may have. Our dedicated support team is available to assist you via email or our support desk.

Can I Get a Refund if I'm Unsatisfied with a Product?

We stand behind the quality of our products, but if you are unsatisfied for any reason, please reach out to our support team. We may offer a refund in certain circumstances, as outlined in our refund policy.

How Do I Contact Support?

You can contact our support team by emailing [support email] or submitting a ticket through our support desk. Our team will respond to your inquiries promptly and assist you with any issues you may encounter.

Assistance at Your Fingertips

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Get answers to all your questions you might have.

We will answer any questions you may have about our online sales right here. Monday to Friday from 09:00 to 21:00 



    Phone: +91 859 015 4263

    Free standard shipping
    on all orders.

    Support forum
    for over 24h

    Address: Code X Infinity

    Sky Clues Distributors, PMC - XII/426F, Paravur, Kollam, Kerala. Pin - 691301


    Do you have questions about how we can help your company?
    Send us an email and we’ll get in touch shortly.

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